In less than two weeks, my wife and I will welcome our second child to the world. I’ll be on paternity leave for a bit, and want to make sure you can still have your issues addressed in my absence. Here’s what you need to know:
In preparation for my leave, Jon and I redesigned the Library Status tool based on your feedback. The tool now prominently displays the current status of all of our tools, and then shows the issues that have been reported in an easy-to-follow blog-like feed. You can filter to show just the unresolved issues as well as the ones we’ve taken care of. I hope it addresses some of the usability and information sharing concerns since we launched it last summer.
(If you’re already subscribed to get RSS or email notifications from the status app, there is no need to sign up again. Your subscription is still valid!)
If you have an issue with anything, the best thing to do is report it on the Library Status tool. Click the big blue button that says “Report a Problem.” This form adds the problem to our shared project management tool (Asana), and everyone on the team gets notified that something is wrong. This is the quickest way to let us know about a problem. If you send it as an email to just one person, it might be a while before that email is read.
I’ve worked hard over the past few months to get my ducks in a row, and so I have most everything lined up for the end of the summer. This week I’ll post my monthly roundup of my current projects so you can see where we are at with things before I disappear for a bit. As always, if you have a question or comment, feel free to let me know.