I am the Web Services Librarian at Grand Valley State University in Allendale, Michigan. My research interests are user experience, usability, online privacy and security, and design ethics. Library Journal named me a “Mover and Shaker” in 2013, which led to many unfortunate dance-related jokes in the Reidsma household.
New Book: Masked by Trust: Bias in Library Discovery
Library discovery systems struggle with accuracy, relevance, and human biases, and these shortcomings have the potential to shape the academic research and worldviews of the students and faculty who rely on them. While human bias, commercial interests, and problematic metadata have long affected researchers’ access to information, algorithims in library discovery systems increase the scale of the negative effects on users, while libraries continue to promote their “objective” and “neutral” search tools.
Coming 2019 from Library Juice Press.