University of Wisconsin–Milwaukee
Masters of Library and Information Science,
Masters of Theological Studies,
Bachelors of Arts, ,
Magna Cum Laude, Philosophy
Library and Web Development Experience
GVSU Libraries’ Web presence, working closely with the University’s Institutional Marketing department. Ensure consistent branding and identity management across all aspects of the Libraries’ Web presence, including the Millenium
ILS, LibGuides, databases, Summon, the institutional respository, GVSU CMS pages, and outside social networking sites. Plan and conduct usability testing and overall assessment of the Libraries’ Web services.
Managed and maintained all Web-based library applications for Davenport’s 14 campuses, including LibGuides, Horizon
ILS, WebFeat Federated Search, and the CMS pages. Developed a proprietary application in
PHP and MySQL for improving communication about transitional students between tutors and professors. Created new information architecture and design using
LInC patrons. Instituted and maintained a bibliographic authority record control system with an outside vendor.
Created and implemented information architecture and website design using
XHTML and CSS for GVSU’s Seidman College of Business and Business Ethics Center. Wrote custom
CMS using PHP and MySQL for fast deployment and customization of client projects. Developed information architecture and/or website design for over 25 clients. (Selected clients at
Created and edited bibliographic and holding records for materials in the Rare Book collection following
AACR2 and DCRM(B) in ExLibris’ Aleph ILS. Provided patron and reference assistance in the Special Collections Reading Room and to off-site researchers through phone and email.
Edited bibliographic metadata; performed search, browse, and user testing for
Crime Broadside Digital Library website. ( http://broadsides.law.harvard.edu.) Prepared and installed exhibitions and displays highlighting portions of the collection.
Served on website redesign transition team to revise and convert existing content for new
Provided customer service to Harvard patrons and borrowing libraries, handing borrowing and lending workflow in Illiad and Ariel software applications, and handled Special Messages in
OCLC. Processed invoices for domestic and international lenders in PeopleSoft, working closely with Financial Services.
Supervised eight student workers, managing workflows and scheduling.
Coded new articles from Microsoft Word format to standards-compliant
XHTML and CSS. Developed and implemented strategy for converting old, table-based
HTML pages to meet new Web standards.
Responsive Web Design for Libraries, Winter & Fall 2014
PHI 102 Ethics, Fall 2010
PHI 103 Logic, Spring 2010–Fall 2010
Scholarships & Awards
Pew Excellence Award for Library Faculty, Grand Valley State University,
Employee Excellence Award, Grand Valley State University Libraries,
Mover & Shaker,
, SOIS University of Wisconsin-Milwaukee,
Honor Society of Phi Kappa Phi,
Reidsma, M. (2015).
. Keynote Address at More than usable: Library services for humans UX Lib: User Experience in Libraries, Cambridge, UK. March 19, 2015. Reidsma, M. (2015).
Customizing Library Vendor Tools for Better Customer Service. Infopeople, Webinar. February 26, 2015. Reidsma, M. (2014).
What Makes a Great Library Website?. Public Library Association, Webinar. April 30, 2014. Reidsma, M. (2013).
. NISO Virtual Conference: Web-Scale Discovery Services: Transforming Access to Library Resources. November 20, 2013. The Library with a Thousand Databases: Web Scale Discovery and The Hero's Journey Reidsma, M. (2013).
. Keynote Address at The Library Technology Forum, Bloomfield Public Library. October 4, 2013. Good for Whom? Putting Technology in the Service of People Reidsma, M. (2013).
. Keynote Address at the Libraries eResource & Emerging Technologies Summit, Starksville, MS. August 1, 2013. Good for Whom? Putting Technology in the Service of People Brown, J., Hill, C., Reidsma, M., and Shedd, J. (2013).
. Libraries eResource & Emerging Technologies Summit, Starksville, MS. August 1, 2013. Panel Discussion: Reducing Multi-Platform Mobile Experience Clark, J., Furiato, D., Mairn, C., and Reidsma, M. (2013).
Responsive Web Design: Panel Discussion. Handheld Librarian 8. June 19, 2013. Reidsma, M. (2013).
. Keynote Address at the Michigan Library Association’s Applied Technology & Trends Workshop, Grand Rapids, MI. May 10, 2013. Good for Whom? Putting Technology in the Service of People Reidsma, M. (2013).
. LACONI Technology Workshop, Chicago, IL. April 19, 2013. Responsive Web Design for Libraries Reidsma, M. (2013).
Websites are for People. Bodleian Libraries UX day, Oxford University, Oxford, UK. March 18, 2013. ( via Skype) Reidsma, M. (2012).
Responsive Web Design for Libraries. METRO Technology Webinar. October 1, 2012. Reidsma, M. (2012).
. Serials Solutions Panel, American Library Association, Anaheim, CA. June 24, 2012. Once Upon a Time: GVSU and Summon at Three Years Accepted Presentations
Reidsma, M. (2014).
. Code4Lib Midwest, 2014. Grand Rapids, MI. CSSMaker: Or, When Dumb Ideas You Get at Lunch Work Reidsma, M. (2014).
. Library Technology Conference 2014. St. Paul, MN. Holistic Tech: Harness Your Library's Data Fetish to Solve the Right Problems Reidsma, M. (2014).
Library Website Triage Workshop. Library Technology Conference 2014. St. Paul, MN. . Reidsma, M. (2013).
. Library Technology Conference 2013. St. Paul, MN. March 20, 2013. Websites are for People Reidsma, M. (2012).
. Michigan Library Association Annual Conference, Detroit, MI. November 9, 2012. Nobody Puts the User in a Corner: How Patrick Swayze Can Help Your Organization Put Users First Reidsma, M. (2012).
. Internet Librarian International 2012, London, UK. October 31, 2012. Your Library Website Stinks and it’s Your Fault (Part 3) Reidsma, M. (2012).
. Code4Lib MIdwest 2012, East Lansing, MI. July 25, 2012. Dead-Simple Version Control for Your Team with Git Reidsma, M. (2012).
. Amaerican Library Association Annual Conference 2012, Anaheim, CA. June 24, 2012. Responsive Web Design: Get Beyond the Myth of the Mobile Web Reidsma, M. (2012).
. Michigan Library Association Applied Technology & Trends Workshop, Ann Arbor, MI. May 18, 2012. Your Library Website Stinks and it’s Your Fault (Part 2) Reidsma, M. (2012).
. Library Technology Conference 2012, St. Paul, MN. March 15, 2012. Your Library Website Stinks and it’s Your Fault Reidsma, M. (2011).
. Code4Lib Midwest 2011, Chicago, IL. July 28, 2011. Customizing Hosted Library Services with jQuery Reidsma, M. (2011).
Create Targeted Searches for Your Students. 10th Annual Teaching and Learning with Technology Symposium at GVSU, Grand Rapids, MI. March 18, 2011.
Code4Lib Midwest, Grand Rapids, MI 2014.
Library Technology Conference, St. Paul, MN 2014.
Midwest UX, Grand Rapids, MI 2013.
Michigan Library Association's Applied Technology and Trends Day, Grand Rapids, MI 2013.
Library Technology Conference, St. Paul, MN 2013.
Internet Librarian International, London, UK 2012.
An Event Apart, Chicago, IL 2012.
Code4Lib Midwest, East Lansing, MI 2012.
American Library Association Annual, Anaheim, CA 2012.
Michigan Library Association's Applied Technology and Trends Day, Ann Arbor, MI 2012.
Library Technology Conference, St. Paul, MN 2012.
Code4Lib Midwest, Chicago, IL 2011.
An Event Apart, Boston, MA 2011.
Handheld Librarian IV, 2011.